{"id":316,"date":"2017-12-18T15:22:23","date_gmt":"2017-12-18T15:22:23","guid":{"rendered":"http:\/\/www.foodfriends.com\/blog\/?p=316"},"modified":"2017-12-18T15:22:50","modified_gmt":"2017-12-18T15:22:50","slug":"gastundersokning","status":"publish","type":"post","link":"https:\/\/old.foodfriends.com\/blog\/gastundersokning\/","title":{"rendered":"G\u00e4stunders\u00f6kning"},"content":{"rendered":"<p><a href=\"https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-317\" src=\"https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps.jpg\" alt=\"\" width=\"570\" height=\"332\" srcset=\"https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps.jpg 570w, https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps-300x175.jpg 300w, https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps-150x87.jpg 150w, https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps-400x233.jpg 400w, https:\/\/old.foodfriends.com\/blog\/wp-content\/uploads\/2017\/12\/nps-200x116.jpg 200w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/p>\n<p>Nu kan ni skicka ut g\u00e4stunders\u00f6kningar till dem som har bes\u00f6kt er restaurang. Dels g\u00e5r det att skicka en unders\u00f6kning med fr\u00e5gor som ni sj\u00e4lva v\u00e4ljer ut. Dels kan ni skicka NPS-unders\u00f6kning (Net Promoter Score) d\u00e4r g\u00e4ster ger bes\u00f6ket\/restaurangen ett betyg mellan 1-10. De f\u00e5r ett mail med 10 knappar. De trycker p\u00e5 valt betyg och sedan \u00e4r allt klart. Ni kan se resultatet av unders\u00f6kningen i admin.<\/p>\n<p>NPS tas fram genom att man subtraherar andelen som ger betyget 9-10 (ambassad\u00f6rerna) fr\u00e5n andelen som har gett betyget 1-6 (kritikerna). Ni kan sedan m\u00e4ta hur detta m\u00e5tt \u00e4ndras \u00f6ver tid.<\/p>\n<p>Ni finner b\u00e5da dessa under &#8220;Kundunders\u00f6kningar&#8221; i avdelningen &#8220;kommunikation&#8221; i admin.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nu kan ni skicka ut g\u00e4stunders\u00f6kningar till dem som har bes\u00f6kt er restaurang. Dels g\u00e5r det att skicka en unders\u00f6kning med fr\u00e5gor som ni sj\u00e4lva v\u00e4ljer ut. Dels kan ni skicka NPS-unders\u00f6kning (Net Promoter Score) d\u00e4r g\u00e4ster ger bes\u00f6ket\/restaurangen ett betyg mellan 1-10. De f\u00e5r ett mail med 10 knappar. De trycker p\u00e5 valt betyg [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":317,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/posts\/316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/comments?post=316"}],"version-history":[{"count":2,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/posts\/316\/revisions"}],"predecessor-version":[{"id":319,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/posts\/316\/revisions\/319"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/media\/317"}],"wp:attachment":[{"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/media?parent=316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/categories?post=316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/old.foodfriends.com\/blog\/wp-json\/wp\/v2\/tags?post=316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}